Fraud Prevention Policy

Last updated: May 1, 2026

How we detect and respond to fraud, including shill bidding, account takeover, and synthetic-ID abuse.

1. What We Watch For

  • Shill bidding and coordinated bidding rings;
  • Account takeover (ATO) — unusual logins, IP changes, password resets followed by purchases;
  • Synthetic-identity sellers (fake KYC documents);
  • Friendly-fraud chargebacks;
  • Off-platform payment solicitation in chat;
  • Counterfeit-item listings.

2. How We Detect It

  • Payment-processor risk signals from PaymentCloud / NMI;
  • IP, device, and behavioral fingerprinting;
  • Cross-account graph analysis on bidder-seller-shipping triples;
  • KYC document review for sellers (manual + automated);
  • Buyer reports;
  • Periodic audits of high-velocity accounts.

3. Response

  • Holds, reverses, or voids on suspicious transactions;
  • Account suspension pending review;
  • IP blocklist additions for confirmed fraud;
  • Reports to industry fraud-prevention databases;
  • Cooperation with law enforcement on confirmed criminal activity.

4. Reporting Suspected Fraud

Email trust@indiecomicslive.com with as much detail as you can. We treat reports as confidential.