Seller Responsibility Agreement

Approved Sellers on Indie Comics Live (operated by Divinity Comics Inc., an Indiana nonprofit corporation) agree to the following responsibilities. This agreement is incorporated into the Terms of Service by reference.

1. Accuracy & Transparency

• Provide truthful and complete lot descriptions;
• Disclose grading, condition, completeness, and known defects;
• Use realistic images that match the actual item being sold;
• Disclose any restoration, signatures, or third-party authentication.

Misleading or fraudulent listings are prohibited.

2. Order Fulfillment

• Ship every paid order within your stated handling window (14 days max by default);
• Provide tracking through the platform;
• Communicate proactively if there are delays;
• Honor reasonable refund requests when items are not as described.

See the Shipping Policy and Refund Policy.

3. Auction Conduct

• No shill bidding. You may not bid on your own lots, coordinate with associates to inflate prices, or use multiple accounts;
• Honor every winning bid — you may not refuse to ship after a fair auction;
• Don’t cancel lots mid-auction except for genuine emergencies, and disclose the reason in chat.

4. Communication

• Respond to buyer messages within a reasonable window (typically 48 hours);
• Respect buyer privacy — addresses and contact info are for fulfillment only;
• Don’t harass, dox, or retaliate against bidders for legitimate reviews or refund requests.

5. Legal Compliance

• You are responsible for all sales taxes, business licenses, and regulatory requirements that apply to your products and your jurisdiction;
• You must not use the platform to ship items that are illegal in either your jurisdiction or the buyer’s;
• For adult / NSFW content, you additionally agree to the NSFW Policy.

6. Identity Verification & Due Diligence

Before approving a Seller, we conduct:

• Identity verification: Government-issued photo ID (and a state Secretary of State business filing if you operate as a business entity);
• Social media verification: All linked profiles are logged and reviewed by our team;
• Cross-platform audit: We search Whatnot, eBay, Kickstarter, Indiegogo, GoFundMe, and similar platforms to review your previous selling and campaign history, including buyer reviews, comments, and public feedback;
• Fulfillment history validation: We may contact you directly when discrepancies or concerns are identified;
• Payment account verification: Complete PaymentCloud bank-account setup and place a chargeback recovery card on file.

All verification findings, correspondence, and review decisions are documented internally and retained for compliance and audit purposes.

Automatic disqualification. Applicants are automatically declined if they have:

• Three or more unfulfilled campaigns on any crowdfunding or auction platform, or
• Any campaign more than one year past its stated delivery date, regardless of current fulfillment status.

We reserve the right to refuse service to anyone, at any time, for any reason consistent with law and our policies.

7. Chargeback Recovery

You agree to keep a chargeback recovery card on file. If a chargeback occurs and your rolling reserve is insufficient, Divinity Comics Inc. may charge that card to recoup the loss. See the Chargebacks Policy for full details.

8. Failure to Operate Responsibly

If you cannot fulfill an order, you must:

• Communicate immediately and clearly;
• Offer a refund where feasible;
• Demonstrate good-faith resolution.

Sellers who fail to act responsibly may be removed from the platform.

9. Termination

We may suspend or terminate your seller status at any time for violation of this agreement, the Terms, the Content Guidelines, or applicable law. Terminated sellers remain liable for any chargebacks, refunds, and obligations arising from their prior activity.

10. Contact

Questions about seller responsibilities: sellers@indiecomicslive.com